r/ontrac on Reddit: Delivered package but no package. "> Ontrac: "Delivered to front door" but package not here. "> r/ontrac on Reddit: Delivered package but no package. "> Ontrac: "Delivered to front door" but package not here. "> r/ontrac on Reddit: Delivered package but no package. "> Ontrac Delivered But Not Received - Ontrac: "Delivered to front door" but package not here ">Ontrac: "Delivered to front door" but package not here.

Ontrac Delivered But Not Received - Ontrac: "Delivered to front door" but package not here ">Ontrac: "Delivered to front door" but package not here.

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What Does “Expected Delivery Date Pending” Mean on OnTrac Tracking? This tracking status means that due to an unavoidable circumstance from OnTrac’s side, …. Shein customer service said you can order then submit a request to customer service not to have items shipped by ontrac. My apt office searched up and down in the mail lockers AND the Amazon lockers. However, it began showing as pending delivery that day and has remained the same since. They can find the exact spot the carrier scanned it at. Vans just sent me a replacement for my shoes (no questions asked) that were delivered at 9:01pm to a mail room (that's right. Once it arrived in my State (usually hits Buckeye, AZ), it was immediately updated to be returned to sender. So far after 2 weeks they have not received a delivery on time from FedEx and are cancelling their service. This will open an investigation for the package. Packages with an actual weight or dimensional weight of more than 50 pounds, as measured to determine their billable weight, are not accepted for transportation. I checked my mailbox immediately after I got the message says my package is delieverd, but there isn't one. But I'm not confident that would work. Had a couple things delivered recently to my home in AZ via ontrac with no issues, but I didn't know it was ontrac until they dropped the package off. Join the 621 people who've already reviewed OnTrac. But getting the right soil for your garden can be a challenge. Reported them to BBB and the vendor who uses them. However, Express Shipping comes with a fee of $12. Call 1-800-742-5877 and say Refund. Another few days later SAME THING. ShipStation's integration with OnTrac lets you create domestic shipping labels to any destination in OnTrac's service area. This will only apply to event(s) related to the tracking number. remote jobs hiring near me entry level Will it eventually be delivere. Ask your household and neighbors. It is important to act quickly to increase the likelihood of locating. FedEx delivered my package to my apartment at my university, and the front desk staff signed for my package/processed it (as they do with all of our mail). Just send them an email asking for proof of delivery. I contact OnTrac who said call Google. In this article, we will introduce you to the best free workout plans available that can help you achiev. Delivery within the same metropolitan area is provided as late as midnight on regular pickup days, with standard pickup times available as late as midnight on Saturdays. I've had packages show up after one of those. 56 reviews for OnTrac, rated 1. WE ARE NOT USPS CUSTOMER SERVICE - CUSTOMER SUPPORT QUESTIONS ARE NOT ALLOWED - please seek assistance from the US Postal Service …. If you don't have an account yet, you can …. Today Ontrac delivered 2 packages for us half a block away on a street with no houses, not even the street we live on. IF NEEDED, OFFICIALS MAY SEND MODMAIL WITH QUESTIONS. This will ensure your request is processed as quickly as possible! First Name. How is this company still in business? I’ve suffered with Ontrac delivery about a dozen times, going back to the 90s, for work and personal, and they have messed up every single time. What Can I Do to Avoid This From Happening? Why Is My OnTrac Status Stuck on “Delivered” While There’s No Delivered Package? Incorrect Tracking. On 5/12/22 OnTrac received a package I ordered from Vans. I pay for Amazon Prime, so I found a replacement screen on Amazon with free one day Prime shipping. Get step-by-step help with shipping, tracking, managing your account, and more from our video library. Now search for messages or you can scroll down to messages and open it. OnTrac "investigated" the issue and closed it, claiming my package was delivered, which it wasn't, and will not provide me any follow-up details on where, when or how it was supposedly delivered. Pretty shitty experience with Ontrac for a while and I honestly wish they'd ceased operations in favor of Fedex or UPS delivery. We looked everywhere and could not find the package, so we checked the camera and didn't see any ontrac trucks or man come by. I check the tracking status and it said Delivered signed by FDoor. If it is correct, ask them if there are notes on where the package was left. They may be able to help by checking if they’ve provided the wrong tracking number. Read real customer ratings and reviews or …. The FTC has seen a spike in reports from people getting text messages that look like they’re from well-known names like USPS, Costco, or The Home Depot and others. lizzy matt's off road recovery married Their GPS said they were at our home but they never rang our door bell. They won't give refund if ontrac said they delivered it. Mon Oct 25 -- "Your order has shipped" email says the ETA is Oct 26-27. OnTrac's network is larger than the typical regional carrier, but it still has a long way to go to match up with UPS and FedEx's national networks in terms of scale, Dinneen said. When faced with a situation where the tracking status shows a package as “delivered” but it hasn’t actually been received. Said incomplete address even tho it is a very simple, straight forward address - no code or barriers. Ontrac tracking stated they never received the item from the shipper. I cannot count on my fingers and toes how many times my packages 'delivered' by OnTrac are nowhere to be found. 5 days of rescheduled deliveries. Instead my package delivery has been postponed by one day, each day this week. If you need to file a lost package claim with OnTrac, you can generally follow these steps. Walmart is now “out of stock” and is going to take 7-10 business days to refund my money. At 4:15 pm yesterday it showed as in transit. Select Orders and locate the order you wish to cancel. To stop receiving automated text messages, please text STOP to (469) 529-1133. OnTrac hasn't even been to the address in months. Also, I am sure there are plenty of good and honest people that deliver packages - even with ontrac, so not painting with a. You've been tracking a package you're excited to receive, and the status finally says "delivered front door. Tracking number said it would be delivered on Thursday. I'm worried they delivered to a wrong address, but. The tracking status says it was delivered but I never received the item. So I ordered about 7-9 items through shein and it’s being delivered with OnTrac. I hope we all get our packages soon Reply reply Anyone getting their Walmart ps5 delivered by ontrac actually get it? Mine was supposed to be delivered today but their websites still says awaiting package (Ontario, CA). never actually had a problem with ontrac first time i ordered something off shien it was sent out by ontrac, which i had never heard of so i looked it up and found this subreddit where alot of people say they never end up getting their packages, they delivered the bong that i ordered handled it with care and also took a picture of it infront of my door which i was also worried about because. I never received any delivery confirmation email from stitch fix so I didn't realize that it had supposedly gotten here. Carriers that include Ontrac and Ensenda seem to get the job done okay most of the time. When I lived in CO though ontrac screwed up pretty much everything handed to them. 3 stars: 'I thought it was just one of examples. In my opinion this is not an ONTRAC shipping company. We are thrilled to announce the launch of our weekend delivery service to help retailers reach consumers every day of the week with faster, residential e-commerce delivery that meets customer demands for Saturday and Sunday delivery. Due to their low rates, OnTrac seems to have contracts and shipping partnerships with huge brands such as Shein, Walmart, Best Buy, FragranceNet, Temu, Adidas, Nike, and loads of others. If you feel your shipment may have been lost in transit, file a Missing Mail search with USPS directly. They’ll refund you for the package & shipping. It was not delivered and I have the security video footage to prove it. Apr 26, 2022 · Did not receive package by that date. 10 days later and the OnTrac tracking still states that they received a shipping label but haven’t received the package at their facility. Feb 16, 2024 · OnTrac | Web Customer Service Toll Free [protected] www. The DRIVER LIED and said my package was delivered to myself in person and it wasn't. 12 stars from 1,403 reviews, indicating that most customers are generally dissatisfied with their purchases. i had walk 3 mins to get there. 2 stars: 'I thought it was just one of examples. I have to wait another 2 days to tell the seller that the package was lost. My girlfriend ordered a package that was shipped through OnTrac. The item is marked as delivered when I check the OnTrac website, but what good does it do me. Apart from the Direct Post Service, which is handled by the United States Postal Service (USPS), OnTrac does not deliver to P. There have been zero delivery trucks on my street, and the only car was my neighbor's. It’s obvious that this package is never going to be delivered. Fast forward another month and my original shipment shows up randomly without any notice. I walked up and down the street to see if I could find the package to no avail. As OnTrac uses this tracking status, they might be the ones on the wrong after delivering the package to the wrong …. Typical messages are marked Delivered in the STATUS column. Whoops, our tracking records show your order has not been delivered yet. This ALWAYS happens to me when they send packages with ONTRAC, it's so irritating, they always ALWAYS lose my packages or keep them I have no idea, but it always says "delivered" and it's never delivered, I hate their service, I have no idea why they keep sending things with them!!. Size and type of container or envelope you used. I emailed Ontrac asking how to file a claim but my hopes of getting an actual answer to that are not high. At least three times the packages are noted as delivered but I never ever find them, and Amazon has to send me replacements. OnTrac marked as delivered, but phone not received. And I watched OnTrac drop it off so I know it wasn’t a neighbor. Their customer service is a joke and can do nothing. They provided a tracking number and Ontrac is the logistic company. Trying to get a gauge as to how often this sort of thing happens. ” If you had instead bought something from Shein and they used OnTrac, and it’s not delivered or the tracking status doesn’t. Check the delivery confirmation. Ontrac batted 0 for 2, it’s like a bad joke. From eBay's Seller protections policy page:. Their estimated delivery date changed 5 times with every day that package was not delivered and date was missed. A Package will be returned and billed to Shipper at the full delivery rate when the Package is: (1) refused by the recipient; (2) damaged; or (3) undeliverable. I was at home all day [I am retired] and neither the driver nor the package ever showed up and I definitely did not sign for anything. Received notification that package was delivered to my house on 8/14. My Ring doorbell never went off yesterday. Ontrac failed to deliver on the day it was supposed to and marked it as delivered. I would like to thank the driver who delivered my package today. " If you had instead bought something from Shein and they used OnTrac, and it's not delivered or the tracking status doesn't. This tracking event is undoubtedly misleading and tends to confuse the recipient further to think that the shipper hadn't sent. south central baddies for free Reply HELP for help and STOP to cancel. Now the people there are claiming they never received it even after I showed proof of delivery photo. When I called Home Depot they …. Of course the OnTrac package was never received. However, on the events list for this tracking number it shows that it wasn't even sent out. In today’s fast-paced world, staying informed is crucial. While you are doing that, call your state attorney general and file a fraud complaint against OnTrac. 5 hours after it was marked as delivered and the package is not here. Plus the Twilio message logs say "Delivered", but the user does NOT get the SMS. When OnTrac receives packages, they use USPS for the final leg of the delivery journey. I called the 800 334-500 they will not help me! I called a number of times asked to speak with manager no manager will not return my call!!. Granted, I had no idea OnTrac would be delivering and USPS, UPS, and FedEx all know hoe to get into our building. The driver didn't ring the doorbell though so the only way I found out it was there was because I checked the window. Rang bell and waited for me to answer. I placed an order from Home Depot that was supposed to be delivered by Ontrac. I ordered a Note 20 Ultra through the Google Store and it shipped on 11/27 via OnTrac. To summarize, the key reasons why Ontrac is considered among the worst delivery services today include: Terrible delivery timeliness resulting in extremely late packages. In my case, they will send a soft copy of the acceptance receipt signed by someone (with IC) like how you receive a parcel. Maybe a mistake in address by you or the courier. We’ve all had at least one coworker who was difficult, whether it was a personality clash or a case of chronic missed deadlines. When you need to get your packages delivered quickly, you may think of using a large, national courier service. Since the message trace shows the email status is delivered, the email should be delivered to the recipient side (at least the recipient’s server). 31 reviews and 6 photos of ONTRAC "After a couple of emails that included the label information and a couple of voicemails, I guess my concerns were not that important. Are you a seafood lover who craves the taste of fresh, succulent oysters? If so, you’ll be delighted to know that there are now several online sources that can deliver these delect. However, when calling, there is no option to speak to a live representative. Ordered Shoes from Tillys,I decided to track my shipment and OnTrac said “Delivered at Front Door” on October 28. All deliveries I have received from them, they just leave the package on my door step - no option to hold the delivery, no note and re-delivery - they just drop it off. I have ordered from Temu which is a good company good Quality prices but the courier they use is not reliable I have ordered from Temu since March 3,2023 I managed to get order on. What should I do? If OnTrac says "Delivered," but you did not receive your package, you can take the following steps: Check your delivery address and make sure that it is correct. 2 stars: 'Ontrac is one seriously ghetto "delivery service". Another lost/stolen Ontrac package. It disappeared by the time I got to the office in Lasership’s delivery photo and the office employees claimed they never got it. Founded in 1991, OnTrac has the expertise to provide superior service and value in the overnight delivery market. Grocery shopping can be a time-consuming and tedious task. Package was not delivered! I am beyond upset! I placed an order through Best Buy it was supposed to be delivered last Friday through OnTrac. With a wide selection of restaurants available, you can enjoy delicious food witho. I placed a big order with Nordstrom. your order is only worth about $50 so you're likely to receive it. ( per their online tracking system) Yet my husband and I were both home all day and there were no delivers. OnTrac supposedly delivered my Victoria Secret order and sent me a picture of my package sitting in front of a door of a house that is NOT mine. Two weeks later, the video game I ordered from Newegg shows up at my door, with the OnTrac label. They will guide you through this process. I will send you a PM for further assistance. I’ve been waiting and watched the tracking and saw it finally changed to “Delivered” on New Year Day at 5pm. She was supposed to send a message to the facility manager to investigate and get a status on my package. He marked his GPS location, never delivered package just took it. Nov 12, 2023 · OnTrac’s Responsibility in Case of a Delivered but not Delivered Package. Fashion Nova does not hold or accept responsibility for packages. One of my packages is being held and I was told to email them so I did. Unfortunately, package theft is a big issue for parcel deliveries. A few minutes later I received notice my package was delivered to my house, my front door. com PHONE (415) 390-0123 FAQS All resident/user carriers property managers Edit Content How can I get a temporary access code to a Luxer Room? Sometimes […]. Posted by u/ArekkusuRin - 1 vote and 3 comments. Sadly, OnTrac says under the “About This Tracking Event” that “The Package Data was sent to OnTrac, but we have yet to receive the package from the sender. I'm really surprised OnTrac hasn't been sued for stealing packages and false advertising. Contacted seller, he was advised through USPS it was delivered. 5000 to arrange a pickup when you need one. OnTrac will simply claim the GPS shows they were there, if you deal with a crappy company like Tilly's (clothing company) they will believe OnTrac and you're screwed. Hi Team, I am a rouge member and was excited to use 20 % discount during the sale. Due to reasons such as package theft, backlogs, unreliable tracking systems, or lack of scanning, a package that was "out for delivery" might not show up on. When I found out yesterday that my Blue Apron order was being delivered by OnTrac I thought I was screwed. Wait for 48 hours as sometimes packages are marked delivered but are yet to be delivered. 2 Absolutely disgusting people who own this Web site and company told me I would ent receive my parcel unless I paid £100 City permit. They only buzzed once and then left. Ontrac is just a garbage company. vuse e cig near me When it comes to Ontrac, I'd lean more toward utter incompetence of the shitty people that work for them. It’s Unfortunate that to Avoid your Items being delivered without the fear of it being stolen you have to Pay for “Express” shipping. Then it magically appeared at the destination facility super early one morning, and a few hours later it was out for delivery. I was home the entire morning and never heard the doorbell ring for my apartment but the package says it was left at the. They even admit this in tracking information. In the event of evacuations, shipments not delivered before the delays will be. It was guaranteed to be delivered last night by 9pm. You can even request them to be held locally if you will be out of town or away when it is scheduled to be delivered. If OnTrac makes a wrong delivery, you can request a refund. At the same time, the tracking information said that the item was delivered. Update So, as of today (8/21/22) both Walmart and Ontrac have officially lost my package. We know you're excited to get your order through and so are we! If your order arrives late, we will issue a $5 credit (standard shipping) or a $13 credit (express shipping) to your account as a small sign of appreciation for your patience. dba OnTrac Final Mile (hereinafter as “OnTrac”), a Delaware corporation with corporate offices at 8401 Greensboro Drive, 7th Floor, McLean, VA 22102. com, then click 'Chat with Temu. I've contacted Google and they've said they haven't received it. mike severe twitter No, OnTrac isn’t pounding on his door after he went to bed. Personal Information is also collected when: (4) an OnTrac account is set up and/or you register as a user of OnTrac’s services; (5) you register to receive job information on OnTrac’s Careers page or by using other links maintained by OnTrac; (6) you provide information to inquire about driving for OnTrac on our Drivers page or using other. 5K subscribers in the ontrac community. I called and told the customer service rep about the ring camera and they told me gps shows the truck arrived at my house at that time so they couldn't do anything about it. I can track the package on REIs website but not on OnTrac for whatever reason. OnTrac marked my order as delivered when it never was. Received message my package was delivered. Expand user menu Open settings menu. You won't know whether or not they're using ontrac during checkout, you only find out once they ship and you check the tracking number :/. Shein offers customer service through online chat, phone, or email. OnTrac was provided information that the address was a "business address open during daytime business hours," as well as a contact phone number. My order was delivered at around 10. " I asked them to change the status then. Either your family member or your roommate received the item on behalf of you. I did not receive a response and I am now attempting to get restitution through the seller. Shopping for groceries can be a time-consuming and tedious task. Hi , I am sorry to hear that you did not receive your order. The next morning I awoke to find an email from OnTrac saying my package was delivered at 9:50pm. Guess I just have the worst luck/bad effin week. This is the third order that was delivered by OnTrac but left outside the gate at the entrance to our street. The assistant literally said I dont know where your package is. Please have your tracking number ready …. Im guessing I'm out $500 but still (niavely) hopeful it will be delivered from a neighbor's house or from the delivery driver still. Dear *******, We want to apologize for your delivery experience. The question you might ask, what was being delivered, was it expensive? So search your tracking number through the internet, try to find specific details of who they say signed for it. To deliver accurate and up-to-. Shein: delivered but I did not receive anything? I recently ordered a couple things off of shein and the tracking wasn't updated until today and it said it was delivered March 27th. and last updated 9:40 AM, Jan 12, 2022. However, when our app tries to send to a Malaysia mobile, everything seems to work in the app. The status of the 3rd package changed to "Shipment delayed; delivery date updated" at 9:30am, and then to " Held in warehouse. Date of experience: March 14, 2024. He probably came , scanned it at my address and kept the package! That's what they are known for stealing ppl package. 9/27 - Talked to rep from ontrac about my order being delayed. Package from REI was to be delivered on 7/21/21; OnTrac shows it was delivered on that day and that I signed for it [tracking #C11596245553486]. i get a text message saying that it will be delivered soon. OnTrac says they delivered my package. I called and told the customer service rep about the ring camera and they told me gps shows the truck arrived at my house at that time so they couldn’t do anything about it. Deliver in the middle of the night and say it was delivered the night before. In today’s fast-paced world, staying updated with the latest news and events is essential. Ontrac used to be decent but has gotten pretty bad the past few months. Are you planning your next vacation but feeling overwhelmed by the multitude of options available? Perhaps you’re looking for inspiration or detailed information about a particular. So I preordered Cyberpunk from Best Buy and it should have been delivered on the release date 12/10. Forreal I found a Reddit post with over 150 comments with people saying ontrac marked. The online tracking update showed 'out for delivery' on the 25th but was not delivered and went back to. Even if they hadn't knocked my dog goes crazy when anyone comes on to the front porch. Anyone else in the Seattle area waiting on a Pixel 6 delivery from OnTrac and experiencing delays? Mainly just want to make sure I'm not at the beginning of a lost package situation :) EDIT: contacted Fi support on 11/01 and didn't really get an helpful answers or escalation. This guide explains why this may occur, and tips for avoiding this issue in your. My ring doorbell never saw anyone come to the door at 9, but the second delivery guy came to the door and rang the doorbell. Package not received; Missing or incomplete item; Wrong item received; Damaged or defective item; Live Agents are available during business hours 9:00 AM - 12:00 AM (holiday exceptions may apply) if needed; You will have 30 days, from the date of delivery, to notify us of: Non-receipt (tracking shows order delivered). If it helps anyone else, my case number: 2-4976000032314. Meet consumer expectations by getting their orders delivered to them faster. I am left with a bill for something I never received. Dial 1-800-782-7892, explain your problem to customer care, and request a refund. Customer support still argued with me saying the …. How much of a joke? “This has happened at least six times in as many months. Call costumer service at Canadapost and make a complaint. " this is my first time ordering something on shein that is shipped by ontrac and im already speculating its. Hollister overnighted a replacement. All they could tell me was that their GPS system showed their driver was in our area. With the rise of online delivery services, it has become easier than ever to get your groceries delivered right to your. To help avoid further delays, we encourage you to contact your recipients to verify whether their location is open or able to receive deliveries before and after the delay. GREAT! :-) Then it shows it was delivered and someone signed for it. They never delivered my package. They are a legit company, but not a legit shipping company as they can't deliver at all. I will also say though that when ups gives packages to the post office they scan it as delivered. You have to drive to the store, find parking, and then hope that they have the right size and style you’re looking for. Usually, yes, out for delivery means the last mile carrier or delivery provider will arrive with the package that day. Are you looking to get in shape without breaking the bank? Look no further. 134 reviews and 22 photos of OnTrac "If i could do 0 stars i would: This isnt the first time this happened. Factors such as weather conditions, volume of packages, location, and distance can impact delivery time. My package was delivered to the incorrect address, since ontrac does not have a telephone number that you can contact and speak with a live person. Have your details like tracking number and other details ready. It's on her to contact Mercari. I had one to be delivered to my office, one to be delivered to my home. Seller said to contact OnTrac as it was out of their control. OnTrac communicated via text ONLY from 8/15 to 8/19. The package will be delivered to your mailbox or doorstep, and you will receive a notice that it has been delivered. When I opened the box, the switch had been taken and I was left with an empty. (and sometimes later) to homes and at the close of business at commercial addresses unless they are time-sensitive air shipments. johnson funeral home waconia mn obituary OnTrac’s Responsibility in Case of a Delivered but not Delivered Package. We would like to show you a description here but the site won't allow us. Called OnTrac that day and notify them that I did not receive any package. I have now had 4 orders go missing with ontrac. I got two separate orders which was supposed to be deliver yesterday from 5pm-7pm. Had a delivery scheduled for Wed, item needed for Thanksgiving. Last week I ordered a few Filco keyboards off of Amazon. Please request for this order to be sent via USPS so I can receive it, thank you!" The representative replied: "Thank you for your response. This is often the result of the recipient server accepting mail for delivery, but then sorting the mail into another folder (or tabs if using Gmail). The buyer hasn't actually checked their mail that day or THEY CHECKED the mail BEFORE the carrier arrived ("My mail ALWAYS arrives by 11:00 AM, but somehow it didn't get here until 1:00 PM yesterday") 6. At 9:15 pm it was updated to say it was delivered at 4:30 pm - not true. This puts it past the delivery date, making it late and causing the food to spoil. That’s why it’s important to know about truc. However, remember that the power to cancel an order isn’t strictly limited to buyers. OnTrac CS said that the driver was in the correct GPS location at the time, so it is likely the driver stole it. We don't even have a mailroom here. Several in my town have had to deal with a driver simply not wanting to deliver to our town. tyrone johnson best show ever I checked and there was no package. He actually received it the following day. Packages sent using the Sunrise service are delivered by noon or 2 pm on Saturdays. @reveriedoll- If you haven't already had your issue taken care of by client services, please send me a message with your order number so that I can help! :) -Laura. I reached out to Ontrac and they said they have a photo of it delivered by the back door and fence but they wouldn’t send it to me and said the unit number of our residence doesn’t show in the photo. Sometimes the receiving server may reject the email (your code will not be aware of this as you can only "see" that your SMTP server accepted it) …. I wouldn't say it's normal, but it is too common to not be suspicious of. aldi's locations near me It's a legal company but apparently has lost the ability to control their package distribution. steel stakes lowes Shopping for clothes can be a hassle. It was delivered on Saturday afternoon, and it was raining day, no call or text when it was delivered, and sent me email but i did not check, when i saw the delivery email was the day after. huel scoop size in tablespoons Have not had any update for nearly 2 days on a package that was stuck over labor day weeking only coming from California area. Pretty shitty experience with Ontrac for a while and I honestly wish they’d ceased operations in favor of Fedex or UPS delivery. There is no photo proof and no resolution from customer service. When it comes to international shipping, DHL is one of the more reliable and trusted names in the business. Problem is, I’ve been in my front yard gardening all morning. I was surprised to see that it says it will be delivered by the end of today, as it’s still over there, so I assume I’ll get delay messages soon. When it was out for delivery, the driver never attempted to drop off my package. The first thing you should do is contact the seller on eBay and inform them of the problem. We’ve redacted the city names to protect Diana’s privacy, but she’s confused, because the package was marked “delivered,” but different parts of the Ontrac/Amazon delivery system showed. This convenient and hassle-free way of enjoying high-quali. Make sure both you and the other person do all the steps, as this might be an issue on their end. I am assuming my package will not be showing up, and am truly shocked that this shipping company is in operation. It shipped in three packages with Ontrac. My invoice was also missing from the package. Newegg uses them when I order stuff that's shipped from California. This means the online status of your parcel may not be correct, but your shipment is actually still on its way to you. I checked outside my door and no package. Packaged said delivered, and there's no sign of it at home. Ontrac said they delivered it but it's not at my front door. The delivery time for FedEx depends on the shipping option chosen by the customer. The phone was out for delivery via OnTrac on 1/15 and marked as delivered at 2:00 pm. Meanwhile, packages with other couriers arrived without problems weeks faster than Ontrac. Posted by u/dragonfruit31092 - 6 votes and 3 comments.