Xfinity Outside Cable Box - ‎Charges for technician visit $100.

The remote that came with is an XR15-UQ. You will see a black cable that runs into the box from either a utility pole or underground utility source and coaxial cables that run out of the cable box into your home. yellow watson 853 Please have someone come out and address the issue. You can do this by clicking on the icon in the upper right corner of your screen and send a message to the shared. Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. Please note, the Wireless TV Box is not weatherproof and should avoid direct exposure to precipitation and extreme heat or cold. Select Disable and then SAVE SETTINGS. Press 4 for message detail playback options. Thank you for creating this post. Push the right arrow once and select Get Help. Step 2: Connecting the Soundbar to the Xfinity Cable Box. If you have an HD box: Turn the Digital Set-Top Box off, but leave the TV set on. How I Cut $600 From My Mom's Comcast / Xfinity Cable Bill - Cable Box Rip Off! · Comments678. To qualify for any equipment at no additional charge or service fee, you must request the equipment between August 14, 2021 and January 11, 2022. Immediate below on left side of pole is the aerial fiber terminal that is disconnected on one side has an address on the other side of the white rectangle. If you’re in the market for a new cable and internet package, chances are you’ve come across Xfinity. You can reach them by phone by calling 1-800-934-6489 (1-800-XFINITY), and asking for CSA. App features: Free to download. Make sure that both the electrician and the Comcast tech verify that the ground rod that the Comcast box is connected to is either the same one as your electrical service uses (if they are nearby) or, if there are two ground rods then they *must* be properly "bonded" together (connected together with a heavy-gauge wire run outside between both. Click the "Direct Message" icon. The odd thing is that the Xfininty stream app is also 45-50 seconds ahead of my box broadcast (also similar to other Xfininty customers). Staple the cable outside the house drill into where the outlet will be, carve out a hole and put a cheap ass. This article provides instructions on pairing your X1 Wireless TV Box, Flex streaming TV Box (Xi5, Xi6, or XiOne), or your XG1v4 X1 TV Box with a Bluetooth device. To begin the sign in process, launch the Max app. First they suggested I contact Xfinity to come to my house to check the OUTSIDE cable to see if it was giving 600 Mbps. Thank you for reaching out for help with your connection. You can now begin viewing content. Best prices on over 10,000+ products. Press the down arrow button once then the up arrow button once to select the filter options. Check that all the cable connections are secure. You might want to do a system refresh on the cable box. That should allow any phone plugged in to …. Sign in to the Max app on Flex and X1. Repeat for any other apps you want to lock/unlock. On the other side of the house, there is a gray Xfinity box with at least one black coax cable running into it and a gray conduit directly underneath it. You can do this by clicking on the icon in the upper right corner of your screen and send a message to the …. • Click the "Peer to peer chat" icon. I will need you to provide the service address and a good contact number and email address through private message so that we can get some repaired on this completed. I recently experienced a lightning strike that appeared to be near the cable box outside my home. After the system scan is finished, choose Restart a Single TV Box and select your cable box on the TV Box selection screen. I personally use a Chromecast with Google TV. Please see the following articles to learn more about our Xfinity X1 apps: Learn More About Our Free Xfinity X1 and Flex Apps. The most 4K content across your channels and apps, with a 4K TV Box and 4K Ultra HD TV. Can't help but wonder about the 8 other condo owners in this building. Examples: Roku Stick, Amazon Fire TV. If using HDMI ARC, ensure that your TV supports this feature and has an HDMI ARC input. Click the "Peer to peer chat" icon or https://comca. Select Troubleshoot and click Continue. That also means inspecting the cables for problems or connection issues. With a wide range of options available in the market, it can be overwhelming t. Look for a bundle of coaxial cables. From there, it's your wire that would go to your low voltage panel inside your house if your house is pre wired. As a result, this led to the Xfinity Flex equipment being disconnected and inactive. With a wide range of options and features, Xfinity has become a popular choice. Mar 25, 2021 · Here are the detailed steps to direct message us: Click "Sign In" if necessary. use the voice command 'about' and reply with the model number shown by the text "STB version". More than 100 Comcast technicians are combing through Philly daily looking to replace and hide wires per its franchise agreement with the city. Once your number is confirmed, your box is active and you can watch Xfinity channels! Part 1. Outside the box, some cables and a splitter are. If there are no reported outages, check for these common device issues: Make sure the plugs for the devices haven’t come loose, the outlets are working, and a fuse hasn’t blown. If I am understand correctly, the first main box that is connected via a coax cable needs to be connected to a TV and turned on for it to work as expected. I find the lack of indicators ( such as red for recording, green for a remote key press) to be inconvienent. Finally, the cable boxes in my backyard are frequently in standing water after it rains. Xfinity Cable Box Pace PX022ANM XG2v2-P w/ Power Adapter - TESTED AND TURNS ON. I am curious to how the smaller X-1 tv boxes communicate with the main, larger box. X1 requires Comcast Internet for the apps to work, even though XG series boxes do have their own modem. Hello, there are a pair of cable boxes on the outside of the townhouse we bought a year ago. (more info in comments) That is an amplifier that has gone bad. This will make sure everything is updated properly and refreshed. Xfinity Stream on Chromecast FAQs - Xfinity Support. Charges for technician visit $100. If you have an Xfinity X1 main TV Box or Player, you can use the XR2/XR5 remote control with Aim Anywhere control (RF capability) even if they. The app Xfinity should help walk you through setting it up, but once you are connected to the Wi-Fi there are also. There is a box outside where the Xfinity cable comes into the building on multi family. Type your message in the text area near the bottom of the. When you were getting this message were you using the Xfinity MyAccount app or website to try to activate your box?. I am going to order some RJ-45 couplers to connect two male cable ends together and see if I can extend the cameras using ethernet cable. That said, certain areas aren't suitable for pull-peds. Cable hookup behind TV (again, for FULLY hidden setup).   How can I get this repaire. land for sale in louisiana under $5 000 Mar 1, 2022 · That water in the local hillside appears to be leaching into the Xfinity cables, as if a seal or something is broken on the tubing surrounding the cables. Click Print Shipping Label to print the label for your package. Navigate to the Connect Your Provider option in the middle of the menu using the Right arrow on your Xfinity remote. In today’s digital age, technology is constantly evolving, and so are our entertainment needs. In hooking up a Comcast cable box, the Comcast manual specifies that you need a 75 ohm coaxial cable with F-type connectors. Because Xfinity MoCA has no security, so your neighbor's MoCA devices either intentionally, or unintentionally could be joining your network. Aug 11, 2022 · Here are the detailed steps to direct message us: • Click "Sign In" if necessary. Typically, it’s located at the front of the device. If you need to change or cancel your appointment, you can select Manage Appointment. swear word coloring pages free printable Disconnect your current telco from your home's phone wiring. The CableGuard CG-1000XL Demarcation Enclosure provides a UL Listed and secure compartment for terminating coax, and mounting any combination of splitters and/or a ground blocks. Hi Tjons11, our equipment is not designed to make any noise aside from the fan within the modem/cable box so I would recommend you swapping the box for new equipment. This wikiHow teaches you how to connect a Comcast cable box to your TV. My TV and cable has been down for 3 days because it was 5 days out to get a technician to my house and so I'm using Xfinity stream on my phone, I purchased a movie and once I start it and try to screen mirror it to my Samsung TV it then informs me it. Walk around the perimeter of your house, and find the electric meter box attached to the outside of your home. You can also reach them online at: https://comca. In the cable boxes under Device Settings / Network, there is no option to change the Wi-Fi network to the Google Mesh name. If you’re a new customer or have a new box, you’ll need to activate it. Many viewers and subscribers have asked . It's a fixed value set to the Xfinity network name. Understand the connection types and inputs for your TV, internet, and voice services. How to self-install Xfinity Internet. which then a short 3' included comcast cable connects it to the modem. Plus, Xumo Stream Box from Xfinity lets you easily watch NOW TV using the Xfinity Stream app and Peacock Premium. However, the two pieces of equipment connected via Ethernet cable were fried. Upgraded to X1 dvr with 3 XiD-P small boxes from old style standalone dvr's (which all worked but one started having problems). No, you cannot simply connect it to another coax jack. Here's the detailed steps to direct message us: Click "Sign In" if necessary. I have one additional 1080p box it that broadcast sounds like it's about 1 …. Apr 15, 2022 · loose cables outside. Before I hook up the new XG2V2-P, I would like to know if our Infrared (IR) remotes …. (NOTE: Running Setup TV does NOT perform a Factory Reset. If you disable CEC, then your cable box and tv won’t be able to turn each other on or off. lofty pods Here are the detailed steps to direct message us: Click "Sign In" if necessary. Press and hold the xfinity and Info buttons for five seconds. For more information, see getting started with the Xfinity Stream portal. you39ve seen that little box outside of houses, businesses, condos, apartments, and wondered just how the telephone television cable contractors get in there are you aspiring to be a independent cable contractor consider the cable guy and other similar trades like it and understand one important fact. If your remote has a Setup button: Turn on your TV. The cables and splitters get wet when it rains. The green above-ground cable box in my front yard is damaged. You can also find it by saying “Manage Hulu” into your Xfinity Voice Remote. However, you are not able to stream live TV from outside of the home. So here's how my internet is set up at Home. I've actually worked on 3 different versions of the x1 tv box although they look a little different than yours. , mounting to masonry) Mount the camera securely using the included anchors (optional) and screws. Select a date and time that works for you and enter the best number for the technician to reach you. Sound should also be the same either way, although I've seen a few times where the X1 box sends 5. I live at [Edited: "Personal Information"]. Cable box blue light is flashing. It looks like a car may have hit the outside box, causing the plastic cover to deform and pressed on the. The light should flash green twice. There is a large box on the corner of my property which I think connects multiple homes. I want to change to xfinity TV, but am not sure of the steps. Even if we can’t make contact, we have the right to access the property in order to maintain our equipment for both Xfinity customers and non-Comcast/Xfinity customers. The picture quality on the LG, including using apps, is lovely--and can be changed to many different levels of saturation, etc. Let's test the speed to your device. Thank you as well @EG for bringing this to our attention. Comments199 ; How To Setup Xfinity X1 Cable TV Box. You can view our OTT streaming partner apps (such as Disney+ or Netflix) on most of our Xfinity X1 TV Boxes. My primary box will be in the basement and the secondary will be on the first floor. It's just a filter that blocks the signal. Comcast is one of the leading providers in the United States,. Oct 19, 2020 · Click the "New message" (pencil and paper) icon. To receive television service through any of our Xfinity X1 TV boxes all you need is access to an active power outlet, a working coax and/or HDMI cable and an active coax outlet. The camera light will change to solid blue. The comcast coax cable outside first goes splitter and the output coax cables go into a box that has a lock on the bottom (see picture). Press Menu twice on your silver Comcast remote control. This morning when we got up my wife stated, "Boy that cable box is really noisy !", I went into our living room and could hear a fan type motor running constantly. When you activate the TV Adapter, your digital TV Box will turn off and back on again. I'm on the HOA Board at my condominium community, we have multiple junction boxes in disrepair. Pop the tool into the lock and twist. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. You can also watch out-of-home using the Xfinity Stream app on Amazon Fire TV devices, as well as cast it using supported Chromecast and AirPlay devices. I also have a cable running into my house that I no longer need. With the latest developments in high speed Internet, television and cable programming, you can seamlessly enjoy quality programs on multiple devices or in different rooms. No matter which service (s) you have decided to self-install, you can watch a quick video that outlines how to set up, connect and activate your service (s) all in a few easy steps. Requirement to update TV DVR box (X1) I realize there are many posts here about the requirements of Xfinity to trade in DVR/cable boxes or suffer the loss of On Demand and SVOD as soon as May 31. Replaced the Xi6-A with a brand new XiOne-SC (B) and exactly the same issues. X1 TV Box must always be powered on to perform regular functions (like software updates and DVR recordings). Activate Your Cable Box: Turn on your TV and cable box. THE CIMPLE CO 3 GHz High Frequency Ground Block - Single Port - Weather Seal Boots for Coaxial Cable, Coax F Type Approved for Antenna, Satellite Dish, Cable TV - One Port Grounding - 1 Pack 4. The UART was disabled on all of those and I'd imagine it's the same here. You can hook up the Xfinity Cable Box and Internet by connecting the xFi Gateway to the wall socket using a coaxial cable and twisting it clockwise at both ends. Since a second box is working, this is most likely due to a poor connection in your home. Return to the Device Management Center. Each drop amplifier requires a power source. Was double checking myself because there is no splitter and every coax in the house terminates outside at the box. Recheck your cable connections (this is the most common cause of skipping and pixilation) 4. You’ll also need to connect your cable box wires to your television, either by on-wall cable raceways or by running wires through your walls. 4 compliant splitter from Amazon for a while until the cable box failed and was replaced by Comcast in …. Bringing customers like you the ultimate internet experience is our number one priority. To ensure you have a fast, reliable connection, we're proactively monitoring our Xfinity 10G Network. If it’s included in your Xfinity TV service (unless otherwise noted below), you can watch these networks: 5 …. Service to Additional TVs: To the extent that you use your Off-Market TV …. Tv and internet went out yesterday. If the TV Box doesn’t turn back on after a few minutes, simply press the power button or use. Standard Xfinity set-top box: $8. Add DVR to never miss your favorites. The versions I looked at all had 16g eMMC flash chips sitting under one of those shields, I imagine it's the same here. Cable box diagram comcast hooking tv connect wiring. • Click the "Direct Messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. The fix is to swap out the box. maytag dryer good airflow light not on I tried troubleshooting but it says a signal can not be reached. You are able to visit your local service center and get it swapped out. Comcast is conducting inspections to remove unnecessary wires and install boxes to cover wires on some homes, an aesthetic improvement, the . A Comcast technician came out today. moyes gecko for sale If the box is excessively hot or you are getting the temperature warning …. Green Ground Wire From Cable Line Outside House. When it comes to our X1 cable boxes, there is a Daily Update that occurs to ensure your cable box has the latest software. Xfinity X1 is a full-featured cable TV box that offers a wide range of channels, on-demand content, and DVR functionality. 'Customer Owned Equipment' to which I will need to …. The cover blew off in last weeks storm, exposing the internal wiring. They are available seven days a week between the hours of 8:00 AM and 12:00 AM, Eastern Standard Time. generally wired or wifi will have same quality as it is all digital. ROCKFORD — If Bill Trevey had a choice, he'd trade . A gray open lock icon means the app is unlocked. A Comcast cable J-box is also known as a cable junction box. Comcast utility box in backyard. mock interview 一亩三分地 You can ask for a second cable box, but the other options are much cheaper and work just as well. 5:01 · Go to channel · How to Reset your Comcast Xfinity TV Cable Box. full reboot, several minute wait). Sometimes, issues with a Comcast cable box, such as not processing a proper cable signal, can be resolved by turning the box of. • Type your message in the text area near the bottom. Xfinity Flex was a free streaming device and service available to Xfinity internet-only customers. Happens on the main X1 box and the secondary box. I had exact same issues with my 3 Xi6-A boxes. Once your Voice Remote is paired, follow the on. 4K UHD content can be found using Prime Video, YouTube, Netflix, Disney+, and Xfinity On Demand currently, and more content will be added in the future. Optimum TV gives you your first TV box for free, charging $12 per month for each additional cable TV box. It is a really simple process, and the amazing thing about wireless cable boxes is tha. That would be a major security risk. From the main menu, press 4 for personal options. The cable sticking up looks like it could be the thicker RG-11 that gets run if the drop is between 200-300' to the home. Then press the right arrow button until you highlight Apps on the screen and press the OK button on your remote. I have a problem with what’s referred to the “hand-shake” on a Vizio Tv connecting to mini box on HDMI connection. For areas where the cable lines are underground, the easement is usually three to five feet in from the sidewalk/roadway or may be in a backyard. On the Preferences menu, highlight General, and press OK. The weather and everything can get into it. Cable/WiFi in a separate building. My issue is our plasma tv is older and. Enjoy local and national live sports, news and the most popular shows as they air. If that doesn't work, you can reset the remote to factory by holding the A and D button together until the light on top of the remote turns solid green, then press 9,8,1. What’s more, we can use the bandwidth once reserved for analog to offer additional digital services. I look forward to working with you soon! - Click "Sign In" if necessary. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. For the first time, Xfinity customers will be able to build personalized viewing lists for every member of the family with “My List. Yesterday we received a "new" cable/DVR box my wife and I installed it with little or no issues. Whether you are a small business owner, a student, or simply someone who enjoys st. Choose a new name for this TV Box or use the existing name, then tap Continue. I haven't seen anything reported nationally from other users as of yet. I am aware of a Starz app on our Flex devices, but that one cannot be accessed without a direct subscription through Comcast either. We ask that you post publicly so people with similar questions may benefit from the conversation. handmade wooden doll houses for sale The easiest solution would be for Comcast to replace the pedestal with what's know as a pull-ped - this is a pedestal that stays below ground and when work is required the tech pulls it up. Just put it on the end of the cable, press it down, and spin it a bit, then pull forward. With so many options, it can be difficult to know where to start when l. Select Accept and start watching to confirm that you'll now be billed for Netflix by Comcast. 3) I have one Comcast-installed splitter in the entire chain. Manage and watch DVR recordings. Told me to upgrade to xfi to get better connectivity, so I did because I could not watch any YouTube, Netflix or Amazon movies or shows. Turn the TVs on, you will be able to independently watch different channels from each TV. Depending on your current service, your move options may be one of the following: Keep the same services and self-move your equipment. Press Enter to send your message. For future reference, you should also be able to schedule a pickup of your Xfinity equipment by a UPS team member to …. Press Menu on the front panel of your Digital Set-Top Box or remote control and navigate to Closed Caption; press to Enabled or Disabled. An eligible Xfinity X1 TV Box (RNG150 TV Boxes aren’t eligible). Once the TV turns off, press Setup to lock in the code. Once you have connected your Dolby ATMOS compatible stereo system to your X1 TV Box with an HDMI cable, visit Settings > Device Settings > Audio > HDMI Audio Output and select Expert Mode. Completed HDMI troubleshooting; no issues. On the Settings menu, use the down arrow button to highlight Preferences. Scroll down to “Prefer Best Available Resolution”. Between its streaming devices and cable boxes with integrated streaming apps, Xfinity’s TV equipment bridges the gap between old-school cable TV customers who just want the local news and cord-cutters who jump between live TV and streaming TV shows. Sometimes, it may require further research for us to determine if we can. The address is [Edited: "Personal Information"]. Opening the box is not illegal as long as you're not planning to use a descrambler to acquire free cable or additional channels. Only one confirmed AT&T customer. • Type your message in the text area near the bottom of the window. The outside boxes vary by region. Find help & support articles, chat online, or schedule a call with an agent. Tried everything, tv's would boot into a blank black screen instead of last channel I was watching before. What should I do if there’s a downed cable line in my neighborhood? I had to evacuate. Outside junction box falling over. Comcast today added AirPlay support to its Xfinity Stream app, allowing Comcast cable subscribers to use AirPlay to stream content from an. He replaced it with a XG2v2-S box. Install the new cable box with the cables that came in the package so you can hook the box up to your TV and wall outlet. Please send us a direct message, @user_20e940, with your full name and complete service address included to begin. I unplugged one of my cable boxes from the television (hdmi from cable box to tv) and didn't touch anything else. Tested the signal which was good. The technician who made my service call said it was the internal hard drive AND the fan causing the noise. How to Connect Xfinity Comcast Coaxial cable at the Service box. Please see the feature comparison …. I am able to get an internet connection when the wireless router is hooked up. Ok- there is a huge comcast box, that supplies my next door neighbor with cable and internet. Can't find what you're looking for? Ask a question. Using the arrow buttons on the remote select 'Recordings'. If the trouble is due to a faulty Comcast cable box/DVR/digital adapter or anything outside your home, you shouldn't be charged. Comcast basic cable service varies in price at different times, but as of March 2014, basic cable costs around $50 for 12 months. Like I said, the TV box and channels work finebut neither of the brand new smart TVs will recognize the internet & the xfinity app shows that all cable boxes are "offline". The replacement got back my missing ON DEMAND at that time. The Xi6 box is the only of these that supports ultra HD 4K Netflix, while all models but the Samsung RNG150N support X1 apps. The "Xfinity Support" graphic replaces …. "One Moment Please, Available Shortly, Ref code S0a00" and similar messages are generated by the cable box when the signal for the channel you are trying to watch is too weak or has too much noise. 5''D Compatible with 52 - 55 inch LCD LED TV. she suggested we try the cable boxes. In our initial tests, Meg was getting 65 Mbps inside her office. Looks like the tech bypassed it to fix your internet. Also, if there's any service interruption or data overage due to rental modem malfunction issue, Xfinity will not charge you extra for tech visit fee and data overage fee. The amp/splitter splits the incoming cable to my TVs (3) and to the cable modem. If all the room coax cables converge at one place (basement/garage, etc) and one of them is connected to the Comcast feed, then if you have access, you could possible move the connections from one to another. There is a big cable box in my front yard that is sized more for servicing the entire subdivision instead of just my house; it is about about 30 inches high, 20 inches wide and 10 inches deep instead of the usual 6 inch diameter cylindrically shaped box. Please send a DM to XFINITY SUPPORT with your name and address and I can get the ticket in for you to have that moved. I just signed up for Xfinity internet only, no TV, they are sending a tech to install a cable to the house. This design improves audio/video quality. Make sure there is no service interruption or an interruption during the time you recorded. If your new address is outside of our service area, you can cancel your Xfinity services. the model number would reveal if the wireless box has 4k capability. Is it possible to just move those cables into the attic. how to pull down cordless blinds saxon math course 2 test answer key Use the left and right arrow keys on your remote to turn Caller ID On or Off. The TV Adapter also comes with an easy-to-use remote control. He informed us that the wire that was across the road belongs to Verizon and not Comcast. While your at it make sure all cable connections are tight. Cable connections can become loose over time, leading to various service issues. Basically, it checks all the standard boxes that you might. Comcast recently announced their new streaming box, the XiOne. AC electrical current from buildings (secondary current from homes and businesses) and from the grid (primary current from transformers) is . When using a remote to control an X1 cable box: The remote sends a signal to the box; The box uses an internal modem to send that signal to a server at Comcast and ask for instructions; The server at Comcast decides how the box should respond and sends …. Complete set up of the WiFi device using the device’s app. 2) I traded in my cable box for a new one, still having the same issue. Fast & Free shipping on many items!. Follow the instructions by entering the three-digit, on-screen pairing code. Download shows and movies for offline viewing. Can i remove the splitter and go straight to my modem and i. Xfinity return equipment card: A card that references how to return equipment to Comcast. She then says a technician will have to come out now and do the install. It looks like the ground wire is spliced. Moving Outside of the Xfinity Service Area. The S-Video jack replaced the yellow video cable to increase video quality. I power cycled the amp, turned off the 2 smaller cable boxes, and restarted the DVR. For me, I personally love the Xfinity voice remote to quickly navigate to my favorite channels and TV shows. Drill 2 holes on either side of the cable and screw in the cable strap to safely and effectively secure it to a building or other stable structure. This video will show you how to set up a new Xfinity-Comcast X1 (XiD-P) Cable Box. With a wide range of packages and pricing options, it can be difficult to know which one is. The first thing you can do when your Xfinity cable box is not working is to reboot it using its Power button. Check the power and connections for your devices. A blue closed lock means the app is locked. The cable runs across the yard from the south front corner of the yard by street, so from the right to the left, looking at the house. In some areas, the X1 or Flex Wireless TV Box may automatically find and connect to your Xfinity in-home network without the need to enter any network information. Hi All! I just recently moved into a new house that was prerun for coaxial cable, which all terminates in the garage. Tuesday January 10, 2023 10:26 am PST by Juli Clover. If that doesn't work, feel free to send me a DM and we can go from there. A technician is scheduled to check the outside connection, and no one. To send a direct message [private message]: Click "Sign In" if necessary. This is a follow-up to a previous post I did. Question is will Xfinity replace all of the wiring outside my house as this seems to be the issue, but the techs don't want to say anything. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. Additional boxes will be available to lease for five dollars per month per box (limit of two boxes per customer). Feb 28, 2013 · Joinfworld 9x5x4. Queen Anne hill has a high water content in its soil. You can also go to individual titles by saying voice commands like "The Marvelous. Mar 8, 2024 · Standard Xfinity set-top box: $8. She had me remove splitter and go direct to modem, which worked. I have now reconnected the splitter with in from wall, out to modem and tap to tv box. The main X1 box works fine regardless of where I connect it but the XiD-P boxes will receive only basic channels and can't receive a refresh signal or be seen by customer support. An Xfinity tech removed the box and left a Comcast labeled cone near the termination node and attached wiring. Click the "New message" (pencil and paper) icon. Here are detailed steps to direct message us: Click "Sign In" if necessary. My house and cable use the same ground rod outside and I have never had any hum. I would like to know what I need to do to get from the outside cable that they are installing in to my modem. But unfortunately you usually will be stuck back in the “Welcome. As you all probably know, some programs come through …. Rogers, Shaw, Telus, Cogeco cable box too or key in action. The power measurements below represent the TV Boxes generally configured as they're deployed in Comcast’s network, running Comcast software and measured in accordance with the test procedures as specified in the voluntary agreement. Xfinity For full functionality of this site it is necessary to enable JavaScript. If there are no reported outages, check for these common device issues: Make sure the plugs for the devices haven’t come loose, the outlets are working and a fuse hasn’t blown. How to Set Up a New Comcast Xfinity TV Cable Box. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. Message: "Expert Mode: The best available Dolby sound will be passed through to your audio system. Be sure to speak one to eight inches away from the microphone. We appreciate you for using the Xfinity Forum to report the damaged pedestal and the intermittent connectivity issues you've been having. Xfinity XiD-P Pace PXD01ANI Cable Box ONLY NO ADAPTER OR REMOTE. I am thinking the previous owners had their boxes and modem differently and the wiring outside was setup for their layout of equipment.