Hbo Max Not Loading On Xfinity - HBOMax not compatible with older HBO bundle plans?.

Here’s how: Open the HBO Max app on your device or visit the …. vermont 10 day weather forecast Max is the new subscription video-on-demand streaming service from Warner Bros. If you want to subscribe through a different provider, follow these steps: First, find out who your subscription is billed through. My Amazon Fire TV settings are correct. Then, trying to select anything forces you to wait a few seconds for a button click on the remote before it actually happens on the screen. On the next screen, enter your password and click Sign In. I guess bc I originally created the HBO MAX account (several years ago when it first became available through Xfinity) through my personal …. Add your payment details, then click “ Start Subscription. Discovery says only "minor" issues have cropped up on. Step 5: A unique activation code will appear on the screen. Martin follows the rise and fall of the noble families coveting such power. HBO Max app: On your LG TV remote, press the Home button and choose the LG Content Store. Plus, you’ll be able to use your account details to. Wait for a minute then plug your modem and router back into the power source. Now that you have your Xfinity account set up, the next step is to link it to your HBO Max account. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. While I have your attention I would like to see what is playing on my computer with the channel guide for both HBO MAX and PEACOCK. When you reset your password, you should get a Max Password Reset email within a few minutes. Step 4: Wait another 10 minutes to ensure the TV is fully discharged. restaurants 30 minutes away from me Your TV should turn on again after a few seconds. Then select Remove channel and confirm your choice. Just get the purple screen with HBO Max logo and three animated dots at bottom, which stop moving after about a minute. 5405 n main st jacksonville fl cz scorpion 80 lower At the moment, we haven't detected any problems at HBO Max. This wikiHow will show you how to. • Type "Xfinity Support" in the "To:" line - do not use the Employee's name!. Feb 12, 2024 · About this app. To return to the Xfinity Stream app home screen, press the Back button (the button with the arrow). All my apps are working on my xfinity apps except HBO MAX it will load then stop and get stuck with a purple screen and the HBO MAX logo it won’t go any further. After months of fanfare from execs, the combined HBO Max/Discovery streaming service has launched. Finally canceled Xfinity Cable. Why is there no HBO MAX on Xfinity? Rant I pay Xfinity for my HBO subscription and can view MAX on my tablet with Xfinity login credentials Archived post. Learn how to access the Xfinity Stream portal, register your computer and use the portal's main features. Six months after its rocky launch, HBO Max—the supersized version of HBO’s streaming service designed to replace HBO Now and challenge Netflix and others in the modern streaming marketplace—is now available to stream through Roku, Playstation 5, and on Xfinity X1 and Flex devices for Comcast cable subscribers. Please cancel my “MAX” / “HBO MAX” streaming service from my Xfinity plan. Access to Amazon Prime Video on Xfinity X1 requires an eligible set top box with Xfinity TV and Xfinity Internet service. For more information, reach out to Xfinity customer service at 844-207-8721. All you need to do is sign up for a TV plan with Xfinity and add the HBO channel pack separately to your plan. Max is the enhanced service replacing HBO Max. polaris iqr 600 for sale @user_dbd3a9 Thank you for bringing this to our attention. WarnerMedia and Comcast announced the rollout of the HBO Max app. Get Teleparty for free! *Available on Chrome, Edge, Firefox, & Safari Browsers. No, but you can still access your favorite content on the go through the Xfinity Stream app on your smartphone, tablet or computer. Relaunch the app after force closing it. Step 1: Go to the Home screen then press the Home button on the Roku remote 5 times. What can I do if Xfinity HBO Go is not working? · 1. To fix this, open HBO Max and click on your profile icon. If you're already signed in, see How do I sign out?; Enter your account email and password and choose Sign In. Since you're subscribed to HBO Max through Xfinity, we recommend you reach out to them regarding this. If you have a Roku® voice remote, press the Voice button and say "Max" to add the app or get Max from the Streaming Store using these steps: Press Home on your Roku remote. Another common issue causing HBO Max to not work on a TV is account or subscription-related problems. We are so glad to hear from you and want to help in any way that we can to ensure you are having the best experience with your service. There is no way to play an HBO Max show through the xfinity X1 …. For new customers, HBO Max costs $15 a month. Downdetector only reports an incident when the number of problem reports is significantly higher than. You can also swipe left until the navigation bar opens on the left. Xfinity Flex is no longer available for new customers. Note: You can also say, “ Disney plus app ” into your Xfinity Voice Remote to open the app. On 5/23, HBO Max will become Max — our enhanced service with an expanded catalog and new stories to discover. The first thing you should do is check whether HBO Max is working. We were being billed for the whole HBO package so it looked good on paper, but after Nessa researching and taking a deep dive into our account she found the issue. Need help? Go to Troubleshooting. If HBO Max is not working on your device, there are several possible solutions, including closing and restarting the HBO Max app. Android: Open the Settings, tap Apps, then tap the Running tab. To find out how to do this, search the Internet for 'hard refresh' + the name of your browser (e. ; Check your inbox for an email from Max with a one-time code (the subject line is 'Here's Your One-Time Code'). This morning still not loading. Sometimes it says this right after I select my user right at the main page. None have been identified for this spot. HBO Max is a streaming service that offers a wide variety of content from classic movies, TV shows, and original programming. Xfinity says "ready to stream" but max won't allow it. Feb 14, 2021 · @Ph8ssell I have the same issue as @Allgraph1 where the main xfinity dvr box will not play anything on HBO Max, but the smaller satellite box still plays HBO Max just fine. It said it was because I changed my HBO/MAX account password And this fix (cleaning out your Xfinity app/data files ) worked. This is such poor customer service to blind side us like this!!!. It is said in : "If you travel outside the US, you won't be able to stream, sign in, or access your Max account. “Close HBO Max An unknown problem has occurred. Are you a TV and movie enthusiast looking for your next streaming service? Look no further than HBO Max. Wait for HBO Max Server Uptime. Under the deal, Comcast’s existing HBO subscribers with Xfinity X1 and Xfinity Flex will be able to log in to HBO Max on supported devices — for no additional charge — and new customers will. com (email subject: Please confirm email address change), try these things: Search all inbox folders (including Promotions, Junk, and Spam) for an email with the subject: Please confirm email address change. The cancellation steps vary depending on who bills you. • Click the "Direct Messaging chat" icon. Press the down arrow to get to Change Plan. The FireStick is updated, I've tried unplugging it for over 30 seconds, I've deleted the data and cache from the HBO Max app, I've uninstalled and reinstalled multiple times and still it persists. Schedule a program, series, personality or sports team to record. Fix: HBO Max Audio Not Working or Sound Cutting Issue. I am always streaming so I know the importance of having it work properly. steamy shots espresso The streaming interface is not quite as good as the native interface on the Xfinity devices, but for a $10 rental fee each month I . This give you access to all HBO content, as well as additional shows and movies available only …. Text view shows your text message conversations, arranged by activity. Update: On your Amazon Fire TV, highlight the Max tile and then press the Menu button on your …. How Do I Watch HBO On Max? HBO is here to stay—all of HBO will be on Max. The only app that isn't working is HBO Max. Tap the Profile icon (bottom edge on phones, left edge on tablets), the Settings icon (upper left), and then scroll down and tap Sign Out. This only takes a few seconds but can be very effective at fixing errors and speeding up your Fire Stick. Navigate to a movie or show you want to watch. High speed internet (25 Mbps or higher, 50+ Mbps is recommended) All devices must support HDMI 2. Extensions not from the Chrome store also have an annoying pop-up that cannot be turned off. The HBO Max app opens and works fine on our two other TVs/Xfinity …. 5g21 12w a All my other channels worked fine except for HBO Max. Swipe upwards on the preview of the app until it is no longer on the screen. Whenever I try to watch a movie on HBO max I get a message that my subscription cannot be verified. Note: Once the Apple TV+ app is launched, your X1, Xumo Stream Box, or Flex parental. The first option to try is Reset & Repair Edge. Reset your Samsung TV with a remote: Make sure your TV is turned on. Enter your Xfinity ID and click Let's go. New comments cannot be posted and votes cannot be cast. Find XFINITY TV and tap Force stop. Stream all your channels on any device at home. Here’s how: Simply choose an X1 TV package that’s right for you. Once the installation completes, HBO Max will appear in the Apps tab. I'm trying to take off hbo max and pantaya off my bill the apps to …. Jan 3, 2023 · @XfinityJoshM HBO Max will not load on one of my three xfinity t. Since they're your provider, they'll be able to accurately assist you with getting into your HBO Max account. Are you looking for a way to watch all of your favorite movies and shows in one place? Look no further than the HBO Max app. Click the File menu (Outlook 2010, 2013, 2016, or 2019) or Tools menu (Outlook 2007). ) When prompted, select Sign in with a Provider. Sign out of HBO Max and restart your device. A QR code and a unique activation code will display on screen for single use. Sign-up to stream original series, movies, extras, and more—on-demand and ad-free. The "Xfinity Support" graphic replaces the "To:" line. While HBO works on a permanent fix, here’s a workaround: Go online and sign in to HBOMax. Hey there @user_ed5de7 thanks for connecting with us here in the Xfinity Support Forums. When I click play to watch a show, it acts like it's going to start playing but then pushes me back out to the …. Choose how to pay (US PayPal or debit/credit card). Make sure you are signed in at tv. Say hello to Max, the streaming platform that bundles all of HBO together with even more of your favorite movies and TV series, plus new Max Originals. I have subscribed to HBO through Xfinity for several years, and have always used EXTERNAL devices (not xfinity equipment) to log in and stream HBO content. Find and select HBO Max, then select Update. Fix: Xbox Series X and S HBO Max Not Working or Crashing Issue. The Xfinity Speed Test, also known as the Speed to Device Test, is a web-based speed test used to measure your real-time network connection. Apr 8, 2023 · To send a Direct Message: Click "Sign In" if necessary. Restart your Roku streaming player or Roku TV. If you have questions about HBO MAX, please visit help. You can also choose Audio Challenge to secure your account another way. Xfinity has now integrated HBO Max into its …. The HBO Max App begins rolling out to Xfinity X1 and Flex customers today. chainsaw price " I registered new US account for Max - and when I try to login in HBO Max countries (Latin, Europe), the login is not recognized. I had access to HBOMax streaming until this morning. • Click the "Direct Message" icon in the upper right - it looks like a chat bubble. You’ll also see Max TV shows and movies in your search results if you’re browsing on Flex or X1 or using the Voice Remote to say "Max. With a vast library of content ranging from classic movies to original seri. Force Close and Reopen the HBO Max App. Update the HBO Max App and your source device. Now I get either a "Renew subscription" page or. housing authority trenton nj If you're still experiencing issues, try clearing your device's cache. The app opens and three dots appear like it’s loading and they eventually disappear. Since installation, using Xfinity via the X1 box is excruciatingly slow. Then navigate to Streaming Channels and open the Channel Store. Try the reset password steps again with another email address of yours. “Since launching HBO Max, our teams have worked closely to deliver an HBO Max experience that would provide more frictionless access. You can load more emails by scrolling through the list. In addition to now being on Comcast Xfinity X1 and Xfinity Flex, you also can find it on Apple TV, Amazon Fire TV, Google TV, Android TV, on iOS and Android devices, and on the web. It then tells me it can't verify my cable subscription. Ahead, we’re answering all your questions about how to watch HBO on Max. Press Option + Command + Power buttons simultaneously for 15-20 seconds for a forced reboot. I can assist you with canceling HBO Max along with anything else you may need assistance with. , and not another Internet provider - like AT&T Fiber). Most channels on the Roku platform are developed and maintained by the channel providers themselves. I have gig speed internet and good cable signal on the X1 box (and all boxes). @Dre4lyph I'm glad to hear you found a fix to get access for now. Choose HBO Max and tap on Clear cache then Clear data. Tap Storage & cache or Storage. To change a user's role: Sign in to xfinity. When you find the app, use the directional pad on your remote to highlight Max. To open the keyboard, press the the X button on your PlayStation controller. Comcast offers a better deal: Not only do you get access to the HBO linear cable channel (which you can record if you like) along with the . Before you can sign into HBO Max on Xfinity, it’s essential to ensure that you have an active HBO Max …. I am able to login to the Xfinity website, HBO Max and other apps related to my Xfinity account. As part of the deal, existing Xfinity HBO customers will have access to HBO Max beginning today at no additional cost via the HBO Max app and website while the companies work to quickly …. First, make sure your HBO Max app and LG TV are up-to-date. I came home last night and turned on my Osprey Box and HBO Max won’t load. Step 3: Link your Xfinity account to HBO Max. Access WiFi hotspots on-the-go: $10 for your first 30 days. The long-awaited deployment of native app integration for HBO Max on Comcast’s Xfinity X1 and Flex platforms has finally arrived. The HBO Max app is the only way to acces HBO Max (not regular HBO) content if you have HBO through Xfinity for now. I have a Tivo with a Xfinity cable card, and can see HBO on cable no problem, my bill is current and paid, I haven't canceled HBO. When you open the Xfinity Stream app, you’ll see Featured and Trending TV shows on now. Step 5: Plug the TV back in and reconnect your devices. Double-check all connections and make sure you're using HDMI or component cables. If the reset didn’t resolve the problem, try watching HBO Max on a different device in your household to see it it buffers as well. If you're having trouble with the Captcha puzzle challenge, choose Try another puzzle or Restart to start the challenge over. Happens on both TV's but only one on with no other users. I am an Official Xfinity Employee. com and search for a series by name. Click the Account Settings button. We were able to watch a whole movie on 12/22 and now we are unable to login to watch another. How to Sign Up for Max on Roku. Follow the guide below to restart your Xbox console: Press the Xbox button in your controller to access the Power Center. ) Once you find the HBO Max icon, select and press the OK key …. That’s it—happy streaming! HBO subscribers. Choose a plan and click “ Continue. Press the Xfinity button on your remote. When I go into the HBO Max app on my xfinity it tells me that it can’t verify my subscription and my xfinity subscription has expired. To fix this issue, do one of the following: Enter another email address. There's a change coming soon: the introduction of Max. I tried restarting the box and, when that didn't work, I did a System refresh and that also didn't work. To access Device Settings: Press the xfinity button on your remote. Most new HBO shows and movies are available on Max when they premiere on HBO. You will need to clear all of your app data. Cold boot, software updates, uninstalling and reinstalling, and resetting smart hub will help solve the problem. Netflix is learning what it's like to be Disney or Comcast. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. HBO Max also runs the same baseline price as HBO Now, although a special introductory deal was once available to lock people into a 12-month HBO Max rate at $11. Choose the user role you'd like the user to have, then click Continue. Carole” into your Xfinity Voice Remote to watch. After signing in with their credentials. PHILADELPHIA, PA and NEW YORK, NY. Reverse email is one way of figuring out what a person's name is by his email address. Plugging out the tv , plugging out the cable box , restarting the router and plugging it back out and in. Let me know if you have any questions. Here's what you need to know: What is Max? What happens to my discovery+ subscription?. Xfinity, Comcast Cable’s pay-TV, internet and phone service, through Nov. 25 will offer free access to select Max streaming programming. Last night it would not load at all so I switched to Roku, launched the app and enjoyed the view Coda with no problems and completely uninterrupted. 99 ad-supported, entry-level price and $15. HBO channel is available as an add-on with all Xfinity TV plans. The service will feature iconic programming, including all the HBO content you already love, like Game of Thrones. Solid service with excellent connection speeds, privacy, and reliable security. The problem we are all having is with the X1 box itself. I did what you suggested and it worked. I have a subscription to HBO and can watch HBO MAX on my X1 (tv). This way you can enjoy not just HBO but more with Xfinity. You’ll be able to stream your go-to shows and blockbuster movies, not to mention all the latest HBO series that have people talking. I have used this same username and password on the xfinity app and TLC streaming app with success. Voicemail view shows your 25 latest voice messages. Primary Xfinity users can create a Max account and password for all members of their. -Scroll down and select Clear Cookies and Local Storage Data. tbg95 games " Sign up for Max on Flex and X1. An app will not work on my Samsung TV or projector. Please let me know if you have tried these steps and still experience the same issue. Watch the LED on the front of the TV—it'll turn red and start blinking faster. Hello, please cancel my HBO max as soon as possible! @user_m1cyyp Hello and thank you for reaching out via our Xfinty Forums where our community of experts and specialists are on stand-by to help with service issues, billing concerns and where we can help update your services as needed. It takes about 5 minutes to load. Whoever sits on the Iron Throne rules Westeros. Services tab in the Xfinity app: Visit the Xfinity app, select the Services tab, then select Mobile. Are you experiencing the HBO MAX stuck on loading screen issue? There are several factors that can cause this problem such as a slow internet connection, service outage, outdated software, or. Cancel your subscription before your next billing date to avoid further charges. kangaroo enhancement Choose HBO Max from the search results. Go to On Demand and click on "HBO Max app is now on X1" Wait a while and when a movie or whatever shows up, click to the left of the screen. The pay-TV subs can sample Max shows as part of Xfinity’s ongoing “Free This Week” marketing campaign. 99 charge on my bill each month for HBO Max. Method 4: Power Cycle Your Router. Read the seven troubleshooting tips to fix HBO Max not working issue in the UK: Check if HBO Max is down: HBO servers may have an issue; check it through Downdetector. After you start playing a video, move your mouse to the lower-right corner and click the full-screen icon. Try clearing the HBO Max cache: Go to Settings on your Android device. even though its the same sign in page it will work. Go to the HBO Max website and click “ Sign Up Now. The other shows worked fine, just these 2 (namely South Park and The Middle). Here's how to sign in: Open HBO Max on your TV and then choose the Profile icon. Have been unable to connect email since. guntersville police department lawsuit Sports Zone app not showing scores when pushing C on remote. I'm trying to take off hbo max and pantaya off my bill the apps to have am option to cancel on the tv. December 15, 2020 – WarnerMedia and Comcast announced the rollout of the HBO Max app on Xfinity X1 and Xfinity Flex, providing Xfinity customers with access to HBO Max’s full portfolio of original series and programming in one integrated …. Step 3: Press and hold the power button on the TV for 30 seconds. CyberGhost: Beginner-friendly Comcast VPN and won’t break the bank. I see that it does not have HBO Max. Attempting to play content in the HBO MAX app will also do this - or you can select the Profile icon and select Sign Out if they are using another HBO MAX subscription. We’re aware of a new issue affecting the HBO Max app on Xfinity X1 and Xfinity Flex, where customers aren’t able to get past the sign-in page – they’re being looped back to sign in repeatedly. This means Fire tablets from 2014 and newer fit the profile. Here's how to get a free streaming subscription. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list. If the power is out, your local utility provider will need to restore power before your Xfinity services can be restored. Hey there @DevinPomsilina, we'll be happy to point you in the right direction regarding your HBO Max account. The Max app, with all of HBO plus an expanded catalog of programming of the most iconic series, family favorites, blockbuster movies and the best variety of home, food, travel, true crime, and reality shows. quest diagnostics near to me I have reset my boxes and still nothing. If I select the play button on HBO Max it shows another show with the play button selected. All of my streaming subscriptions that I created through Xfinity on my Flex, like HBO Max and Paramount+, have been. Many factors can affect video playback, including network bandwidth, connection speed, and available memory on your device. Select Settings > Applications > Manage Installed Applications > HBO Max > Force Stop to close the app and then open it again. Close the HBO Max app and restart it. Follow these steps to seamlessly integrate your Xfinity and HBO Max accounts: Visit the HBO Max website: Open a web browser and navigate to the official HBO Max website. Top-notch security and privacy. abm benefits enrollment 2022 From the More tab in the Xfinity Home app, click Chat with an Agent. ; Sign in with your account email and password. Other devices — like Android TV, …. The settings you need to have for Xfinity depend on if you are using an IMAP or POP mail account. Step 1: Find out who bills you. Open HBO Max, sign in, and then try streaming again. Step 5: Sign Into HBO Max on Xfinity. 99 per month (the same as a legacy HBO account); you can sign up for a full year for $149. Click the "Direct Messaging" icon (upper right corner of this page) 3. Use the search bar at the top of the page or select a category to browse the selection. Step 2: Press the up button 1 time. Mar 2, 2023 · Those are some great troubleshooting steps you tried with checking on another device and restarting the TVs. HBO Max works on other devices, so this appears to be a Roku specific …. On this one tv the purple HBO Max screen just loads and sits there. If you get Max or HBO through an internet, mobile, or TV provider, do the following: Open Max on your phone, tablet, or computer. Hello and thanks for reaching out @user_2bb00a. In this video, we show you a few different ways of how to fix HBO Max on a Smart TV. Find a movie or TV series from Netflix, Apple TV+, Amazon Prime Video, Disney+, HBO Max, or Vudu that plays in Dolby Atmos. Starting today, Comcast is offering NOW TV a new streaming offering that includes 40+ live channels from A+E Networks, AMC, Hallmark and Warner Bros. Tuesday, December 27th, 2022 6:20 PM. Open the Max app on the Apple device you used to subscribe to Max (or HBO Max). Finally, choose Restart and press the A button in your controller to proceed. Re: HBO Max app stuck on three dot loading screen. Dec 28, 2020 · We were able to watch a whole movie on 12/22 and now we are unable to login to watch another. Yes, we're as surprised as you are: Max will have the same $9. Jan 14, 2024 · When HBO Max converted to simply “Max” back in May of 2023 the new streaming service was broken down into 3 tiers: Max Ad-Lite ($9. You can add HBO Max, HBO’s streaming-only service, to your Hulu account for $15. Nothing they try fixes the issue. You can either sign all devices out, or select a specific device to sign off of. Removal won't be immediate, so please revisit or refresh the page after five minutes. Go to the channel’s network page by saying your channel's name into your Voice Remote, or go to On Demand > Networks > Subscription Add-ons and then scroll to your channel. Step 4: Select the Sign-in icon. It’s currently in the top 5 most popular streaming apps today, and if you’ve been following the streaming wars, you. Before sending us an email, please explore our FAQs page to see if we have already posted an answer to your question. HBO Max app: On your Samsung TV, open the Smart Hub and select Apps > the Settings icon (upper-right corner) > Updates. It has streamed perfectly for years until now. Uninstalling and reinstalling the HBO Max app may help you to fix many glitches and bugs. Find answers to FAQs about the Hulu app. It will also be home to crave-worthy genres, plus some of the most anticipated premieres. When the number of reports exceeds the baseline, represented by the red line, an outage is determined. -Go back to the Home screen and choose HBO Max. You can check this article for more information. In extreme cases, your internet may be too slow or unreliable to even connect to the HBO Max servers. WarnerMedia offered a discount for those who signed up early (prior to May 27th at 3 AM ET), but it’s. greenwald coin boxes Enjoy entertainment your way with great deals on Xfinity by Comcast. Choose the company you get Max or HBO through. Get TV on your terms, from premium shows to nonstop live sports. I appreciate those details! Are you only having issues with the HBO MAX app on the Xfinity Flex box? Have you tried the app on other devices . Some easy things to check include closing and restarting the HBO Max app and seeing if the streaming. If you link to an HBO Max account you'll keep your existing profiles (which include settings such as My List, parental controls, and Continue Watching). Now, find HBO Max and select it. I have been having the same problem for several days now. ' To stream HD video, you need. valuable george washington 2 cent stamp If you're getting a 'Something went wrong' message or an HBO Max error …. If you do not plan on having it through us or it was just your email address used to set up a incorrect account, you would need to contact HBO max here. Swipe on your Apple TV remote or the remote app on your iPhone to scroll through. Oct 9, 2023 · Located HBO Max, press Force stop, choose Clear cache, and then choose Clear data. If the HBO Max servers are down, the streaming service might not behave as expected. The HBO Max app will either automatically update to Max, or when you open HBO Max, you’ll be prompted to download the Max app. Users of the voice-controlled cable TV platforms can access the WarnerMedia subscription streaming service by simply saying “HBO Max” into their Xfinity Voice Remote. Luckily, there are plenty of quick fixes you can do to get back to watching your favorite movies and shows. Choose Max and then the download option. The new one I got looks exactly the same but it says "XiD-C" on the label. ; Using the arrow buttons on your remote control, scroll right to highlight Apps …. I am unable to open the Xfinity login page when I am connected to the Internet using Xfinity cable internet access. To complete the HBO Max TV sign in process, choose the button below and then enter the code from your TV. In addition, if you have Xfinity TV and an Apple TV device, you can use many programmer apps to access your TV network websites and apps programming outside your home using your Xfinity ID and password. As Disney, Apple, AT&T, and Comcast all launch their own streamin. Are the "streaming wars" really happening? If you ask executives, they say there is hardly any competition at all. On the sign-in screen, choose Restore Purchase. Enter a different email address for your Max account. Be it any Smart TV or console or Chromecast or other streaming devices where you can get HBO Max, you can restart these hardware streaming devices as well. It stubbornly refuses to sync or download email. Turn on your TV and check if the reinstalled HBO Max app is working. Download still shows at about 200-280Mbps down but now 15Mbps up compared to my old 5-6Mbps upload. You will also need to log back into your Xfinity account during the process. Sign in to the Max app on Flex and X1. In addition to now being on Comcast Xfinity X1 and Xfinity Flex, you also can find it on Apple TV, Amazon Fire TV, Google …. Is anyone experiencing issues with the HBOmax app through Comcast/xfinity? We downloaded it and logged in using our account (subscribed through amazon) when the app became available last month, and it was working just fine up until a couple of weeks ago. Give Xfinity a call now and ask about their current HBO deals.