Aetna Better Health Mental Health Providers - IL MMAI Provider Handbook 2022.

Please contact Provider Services at 1-855-364-0974 with any questions or concerns regarding the provider application and credentialing process. Experiencing a nervous breakdown or mental health crisis might be more common than you think. Support provided: Case Management, free pregnancy programs, education, and tools for mom to support a healthy pregnancy. You can use any hospital for emergency care, even if it isn't in our network. Policy Name: Personal Care Services - Behavioral Health Page: 1 of 4 : Department: Medical Management. Have questions? Member Services is here to help. We have over 30 years of experience serving Medicaid populations, including children, adults and people with disabilities or other serious health conditions. Your Provider Services team manages the network. Aetna Better Health ® of California. While having a few bad days is normal, an overcrowded schedule, a poor work environment or a toxic culture can have a re. PA is not needed for emergency care. Create your enrollment by filling out the Provider Information, Contact Information, Bank Information (only if adding EFT enrollment (s)), and Enrollment Information. In recent years, there has been a growing interest in the potential benefits of video games for mental health. Health care alone accounts for only about 10. Aetna Better Health® of Maryland. Earn $50 : Complete childhood immunizations (DTaP, IPV, MMR, Hib, Hep B, VZV, PCV, Hep A, Rotavirus, and Influenza vaccines) by the 2 nd birthday. This material is for information only. Department Important Contact Information Hours and Days of Operation. Disaster Distress Helpline: Confidential crisis counseling. Find all the forms a member might need — right in one place. Encouraging providers to adopt a whole-health approach to member care. Clinical practice guidelines from nationally recognized sources promote consistent application of evidence-based treatment methods. It is important to have a healthy pregnancy and Maternity Matters is here for support. Aetna Better Health of Louisiana contractually requires its providers to comply with the following. We have partnered with these organizations to bring you the resources you need. For after-hours or weekend questions, just choose the prior authorization option to leave a voicemail. the bold and the beautiful fan forum Fax numbers for PA request forms. Children and families who take part in OhioRISE from Aetna Better Health® of Ohio receive all the benefits of care coordination. You can get services for behavioral health and substance abuse issues through our provider network. $10 gift card for going to a follow-up appointment with their primary care physician (PCP) after having an asthma attack. You can send a letter to: Aetna Better Health ® of California Provider Relations 10260 Meanley Drive San Diego, CA 92131. West Virginia significantly trails the nation in mental and behavioral healthcare providers. The following clinical practice guidelines are intended to support our health care team and serve as resources to ensure our providers have the most up to date, evidence based information recommended by nationally recognized organizations. If you think you might have a mental health condition or have already been diagnosed with one, a world of support is available to you. Sometimes it can be hard to understand the health care system. Include the date and people involved. Aetna Medicaid owns and or administers Medicaid-managed health care plans under Aetna Better Health and other affiliate names. B ehavioral health emergencies: Dial 988. DMO dental benefits and dental insurance plans are underwritten by Aetna Dental Inc. At Aetna Better Health® of Florida, we invest in our providers. Here are some ways you can get ready before you go. mikasa christmas story Schizophrenia is a mental health condition that affects a person’s ability to function socially in a typical way. Aetna Better Health of Illinois offers our members access to behavioral and mental health services. Learn more about how Aetna supports women's mental health and well-being with resources including 24/7 mental health support, services. Florida Healthy Kids 1-844-528-5815. Aetna Better Health of Illinois is not responsible or liable for non-Aetna Better Health content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. • List all other health insurance coverage when applicable (Block 9A- D of CMS-1500Form). We have a system of care that revolves around your needs. If your practice already uses Availity, simply contact your administrator to request a username. Aetna Better Health® of West Virginia is part of Aetna® and the CVS Health® family, one of our nation’s leading health care organizations. For 30 years, Aetna Medicaid has honed our approach to serving high-acuity, medically frail, and low-income populations with diverse benefits. craigslist southbend in You can also get in touch if you’re worried about a loved one who may need crisis support. Get the most out of your behavioral health benefits and services to support your path to better health! To begin, please select your user type Aetna Better Health of Ohio follows state and federal civil rights laws. Aetna Better Health of Louisiana is part of Aetna® and the CVS Health® family, one of our country’s leading health care organizations. 1,2 Health equity and justice are goals. To file a complaint in writing, providers can submit via, fax, email or postal mail to: Aetna Better Health of Illinois Appeal and Grievance PO Box 81040 5801 Postal Rd Cleveland, OH 44181. Aetna Better Health ® of New Jersey. About Aetna Better Health of …. You can also chat online with a counselor. Browse our extensive directory of the best Aetna Therapists, Aetna Psychologists and Aetna Counselors near you. 03 How to Use Your Aetna Insurance …. If you have any questions about authorization requirements or need help with the search tool, contact Aetna Better Health of Kentucky Provider Relations at 1-855-454-0061. Together, we share a vision to be a trusted health partner in the local communities we serve. This online provider directory is updated daily. This medical specialty certification indicates that this physician has received recognition for his/her expertise in a particular specialty or subspecialty of medical practice, achieved through a voluntary and rigorous process of testing and peer evaluation. Our combined national experience sets us apart with: Over 30 years of serving Medicaid populations. VSP is the vision care provider for Aetna Better Health of Michigan Members. Just visit the Oklahoma Health Care Authority. or call your provider services representative for Aetna Better Health of Florida at 1-844-645-7371, TTY 711, for Comprehensive, 1-800-441-5501 for Medicaid and 1-844-528-5815 for Florida Healthy Kids. Taking care of your mental health is equally as important as taking care of your physical health. Information obtained from the survey allows Aetna Better Health to measure how well we are meeting the. beamlyft These guidelines are intended to clarify standards and expectations. Aetna has reached these conclusions based upon a review of currently available clinical information (including clinical outcome studies in the peer-reviewed published medical literature, regulatory status of the technology, evidence-based guidelines of public health and health research agencies, evidence-based guidelines and positions …. Enter provider or facility name or select a specialty; Enter ZIP code, city or county; Aetna Better Health of Nevada members can use our online provider search. 1-844-365-4385 (TTY: 711) or write to: Aetna Better Health of Oklahoma 777 NW 63rd Street, Suite 100 Oklahoma City, OK 73116 Most problems can be solved right away. my perspectives pdf We may call you to get more info about your complaint. Fourteen associated Category III codes (0359T, 0360T, 0361T, 0363T–0372T and 0374T) were deleted. Training resources for our providers. Physical health PA request form fax: 1-860-607-8056. Future changes to CPT or Healthcare Common Procedure Coding System (HCPCS) codes that. Aetna’s mental health benefits cover members for clinically proven, personalized care with Talkspace. Or choose “Go on” to move forward to the main Aetna. Just call 1-855-232-3596 (TTY: 711) and choose option 9. In today’s fast-paced world, it’s no surprise that many individuals struggle with their mental health. The difference between physical health and mental health is physical health is only the condition of the body, while mental health is a general state of well-being that allows a pe. Aetna Better Health® of Oklahoma is part of Aetna® and the CVS Health® family, one of our nation’s leading health care organizations. So we want you to have the right care. com for any and all ques ons including checking on the …. And we help you live your healthiest life. candy kayne Eye care services are provided through our eye doctors. crazy about you gif SOAP notes for a mental health patient begin with the client’s summary of the current issue, which is followed by objective observations that support the summary, explains the Unit. Please complete a survey and share your feedback for each Primary Care Provider within the Practice. The Availity portal makes it easier to support the day-to-day needs of your patients and office. We work with members and providers to focus on prevention and wellness by: Screening members for medical and behavioral health issues that could lead to illness and referring them to treatment. We offer treatment options to help you. In 2024, we've added personal nutrition services when you qualify. Aetna Better Health of Florida is not responsible or liable for non-Aetna Better Health content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. By phone: Call Healthy Louisiana at 1-855-229-6848 (TTY: 1-855-526-3346). Based on the type of request, complete and submit either the physical health PA form (PDF) or the behavioral health PA form (PDF). Speciically dedicated for our providers, this newsletter will disseminate updates, resources, and articles for our providers. ProPAT CPT Code Lookup : Aetna Better Health of Texas. Behavioral Health Clinicians must adhere to State of Louisiana and Health Plan requirements regarding timely access to care. STE 1300 NY, NY 10027 TO 101 Park Avenue 15th Fl. Earn $25: Complete behavioral health follow-up visit (within 30 days after ED visit for diagnosis of mental illness or intentional self-harm, ages 6 and older) Vaccines. Whether you’ve just received a diagnosis or are looking for ways to boost your mental well-being, we’ve got info to help …. Having a mental health condition can affect the way we think, act, or …. An NPI must be used in HIPAA standard transactions. You can call 1-855‐225‐1727, 8 AM – 8 PM, Monday – Friday. Some of the service offered include: Call Michigan Office of Services (OSA) to the Aging at 1-517-373-8230 for more …. 1-800-279-1878 (TTY: 711) Monday – Friday, 8 AM – 6 PM 9. The Secure Web Portal is an online tool that lets us communicate health care information directly with providers. Aetna Better Health Provider Experience Phone: 1-855-221-5656 (TTY: 711). CHAPTER 1: INTRODUCTION TO AETNA BETTER HEALTH ® OF CALIFORNIA. Or you can call us at 1-844-365-4385 (TTY: 711). Aetna Better Health is not responsible or liable for non-Aetna Better Health content accuracy or privacy practices of. For weekend, after-hours admissions, and urgent/emergent issues after hours, call 1-800-279 1878 (TTY: 711) and follow the prompts for afterhours preauthorization. PA requirement results are valid as of today’s date only. American Academy of Pediatrics, Identification and Management of Eating Disorders in Children and Adolescents, January 2021. Then you won’t miss renewal notices and other info about SoonerSelect. We’ve been serving people who use Medicaid benefits for over 30 years — from kids, adults and seniors to people with disabilities or other serious health issues. After you join our network, we’ll assign you a network consultant. Anyone can have a mental health condition like depression, anxiety or bipolar disorder, at any time. Anorexia, bulimia and binge-eating disorder are common types. Aetna Better Health of Kentucky offers a provider services line which can be reached by calling 1-855-300-5528 - Monday through Friday 7 AM-7 PM. You can get help 24 hours a day, 7 days a week. We'll connect you with someone for help. One of the primary responsibilities of a. We bring our national experience to your. From managing symptoms to finding the right treatments, it’s important to have access to the resources and support you need. Behavioral health providers can ask for PA 24 hours a day, 7 days a week. When your body and emotions are out of whack, it’s important to recognize the signs that your overworked brain needs a mental health day. AETNA BETTER HEALTH® d/b/a Aetna Better Health of Louisiana Policy Policy Name: Applied Behavior Analysis Page: 1 of 11 Department: Medical Management. 2024 Medicaid and Comprehensive Long Term Care Plan Provider Manual. With so many options out there, it can be overwhelming to choose a doctor or s. We work with members and providers to. Just contact Availity at 1-800-282-4548. Behavioral health acute and residential prior authorization request form (PDF) Pharmacy forms. Mental/Behavioral Needs (Adult). First, you can request participation in the Aetna network by completing our online request for participation form. Please contact LIBERTY Dental Plan if you are a dental provider and are interested in becoming part of their network. We’ll connect you with the information and resources you need. Behavioral health: 1-844-634-1109. Welcome to Aetna Better Health of California a Medi- Cal Managed Care Plan. (3 days ago) WEBAetna Health members, log-in securely to your account to access all of your health and benefits information, or get your user name and/or password if you've forgotten it. Managing Acute & Chronic Illnesses. Kristen Hancock, a family nurse practitioner who works with Medicaid and Medicare patients, now sees many of them using telemedicine. Psychotherapy: 90832, 90834, 90837, 90846, 90847, 90853. June 5, 2020 In April 2020, due to the COVID-19 pandemic, Aetna Better Health of Virginia put recoupment and recovery efforts on hold. MST will use procedure code H2033. joann fabric stores near me The Healthy Rewards Incentive program is where members can get up to $35 gift cards when they complete wellness activities such as: Vaccines, Yearly check-ups, Diabetic eye exams, HbA1C tests, Chlamydia screenings, cervical cancer screenings. We can also help you find a provider. One practice that has gained popularity in recent years is min. • Each CPT or HCPCS code line must have a valid place of service (POS) (block 24B) code when billing on a CMS- 1500 form. Basic behavioral health services. We bring our national experience to your communities. d/b/a Aetna Better Health of New Jersey Provider Manual Contact Information Provider Relations Department: 1-855-232-3596 the environmental conditions in which they live and their behavioral health risks. At Aetna Better Health ® , we want our members to get the most from their Medicaid plans. Child and Adolescent Well-Care Visits (WCV) Members who are 3 to 21 years of age in the measurement year and received at least one comprehensive well-care visit with a Primary Care Provider (PCP) or an OB/GYN provider in the measurement year. These are services like well-child visits and routine vision and hearing exams. You can get dental care when you join Aetna Better Health® of Virginia. You can refer to our guide to know more about other …. Aetna Medicaid owns or administers Medicaid managed health care plans under the names of Aetna Better Health, CoventryCares and other affiliate names. The Prior Authorization department is principally responsible for carrying out the day. Behavioral Health Update for Codes 90791, 90792, H0031, H0001. Homelessness with complex health and/or behavioral health needs; Frequent hospital visits; Short-term assisted living; Emergency room visits Extra Help We know that some health conditions like diabetes, hypertension, or substance use can be hard to manage in your life. Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna). Aetna Better Health® of Virginia. You can also call 911 or go to the nearest hospital. For non-members, choose the type of plan you're interested in and search for health care providers that accept it. Upload medical records and supporting documentation. Ongoing support and learning opportunities. Appointments are available in person at select MinuteClinic® sites inside CVS® HealthHUB™ locations. Offering care coordination services to our members and providers to support. The Provider Portal is an online tool that lets us communicate health care information directly to providers. We’ve chosen certain clinical guidelines to help our providers get members high-quality, consistent care that uses services and resources effectively. Then, fax it to us at 1-844-797-7601. If you're having a behavioral health crisis, get help right away. The organization provides health insurance to nearly 39 million individuals, including Medicare plans, Medicaid programs, and other policies. We have experience you can count on. Our programs and services benefit:. Richard has experience with various issues, including Depression, Anxiety, Trauma, Bipolar Disorder, ADHD, Grief, Stress, Substance Abuse, Peer Relationships, Anger Management, Men’s Issues, and. Call 1-866-600-2139 (TTY: 711), 24 hours a day. The percentage of members who received follow-up within 30 days of the ED visit (31 total. Together, these plans serve approximately 2. and/or Aetna Life Insurance Company. This notice specifically affects billing multiple units of the same service to the same member and. For example, you’ll have a $5 copay if you see a doctor for a minor accident or illness. Interpreter services for your medical visit (be sure to call 48 hours before your visit). Category: Doctor, Pharmacy Detail Health. An eating disorder is a dangerous mental health condition that can affect any person at any stage of life. We work closely with you, your providers and community partners to provide the right care. We don’t want you to wait, so we’ll make sure to let you know within 45 days whether you’re eligible for. The following clinical practice guidelines are intended to support our health care team and serve as resources to ensure our …. You can call: Our 24 hour Behavioral Health Crisis Hotline: 1-833-491-1094 (TTY: 711) The National Suicide Prevention Lifeline : 988. A culturally competent provider effectively communicates with patients and understands their individual concerns. Find an in-network doctor from over 1,000 insurance plans. HoursPlease call or visit website for hours of operation. ruud heat pump wiring diagram When medical and behavioral health providers work together, it helps improve the whole health of the member. They’ll also help you with any administrative or operational concerns, like tracking member information and updates, finding forms and reviewing claims. Please print clearly – incomplete or illegible forms will delay processing. They’ll also share the info with your doctor so they can work together to help you stay well. Provider relations team (PDF) Just call us at 1-855-242-0802 (TTY: 711) Aetna Better Health ® of Louisiana. spectrum store near by EviCore by Evernorth is pleased to expand its partnership with Aetna Better Health of Michigan to provide authorization services for Aetna Better Health of . Just call us at 1-855-242-0802 (TTY: 711). Modifiers are HN, HO, HN HK, AND HO HK Functional Family Therapy - Functional Family Therapy (FFT) is a short-term, evidence-based treatment program for at-risk and justice-involved youth, who have been referred for behavioral or emotional problems by the juvenile justice, mental health, and school or …. Baltimore Crisis Response, Inc. We’ve been serving people who use Medicaid services for over 30 years — from kids, adults and seniors to people with disabilities or other serious health issues. You have impairment of mental, emotional or behavioral functioning. From helping you learn about yearly checkups and mental health support, to sharing tips for birth control and pregnancy care. Getting the Help You Need Call Aetna Better Health's 24-hour behavioral health crisis line: 1-833-491-1094. We’ve been serving people with Medicaid benefits for over 30 years. Next, we’ll evaluate the current need to service our membership in your area. We’ll be there to guide you through your benefits and more. •Individuals with general or serious mental illness (GMH/SMI) •Substance abuse. 7405 greenhaven drive sacramento ca 95831 You can reach our crisis line at any time. If you are a member in one of the Aetna Medicare Advantage Dual Eligible Special Needs Plan, we may help coordinate your Medicare and Medicaid covered services for you. If they have thoughts of harming themselves or someone else, their trained counselors can help, 24 hours a day, 7 days a week. If you’re a Medicaid or CHIP member, you’ll also want to report the change to Member Services. For filing, you have 95 days from the date of service or within 95 days of the Explanation of Benefits (EOB) for Coordination of Benefits (COB). Aetna Better Health is proud to be part of the CVS Health ® family. Care management gives you the personal support of a case manager. Participating providers are required to pursue precertification for procedures and services on the lists below. islands for sale under $1k If you don't want to leave your state site, choose the "X" in the upper right corner to close this message. Aetna is not a provider of health care services and, therefore, cannot guarantee any results or outcomes. You can reach out to your PCP first. Submit your enrollment (s) and you will receive an email notification confirming submission to Change Healthcare. The behavioral health assessment and referral process includes a variety of activities, including biopsychosocial information gathering that enables the practitioner to establish the presence or absence of a mental health disorder, substance use disorder, or co-occurring disorders. Medicaid Managed Medical Assistance (MMA): 1-800-441-5501 (TTY: 711) Florida Healthy Kids (FHK): 1-844-528-5815 (TTY: 711) Long-Term Care (LTC): 1-844-645-7371 (TTY: 711) Members of the UM team …. You can speak with an MDLIVE telehealth agent. , 151 Farmington Avenue, Hartford, CT 06156. In the Ipad app, the app does not function at all. Otherwise, for your convenience Aetna Better Health will make the Provider Manual available for download on our website at. busted newspaper springfield mo Aetna Better Health provides the general info on the next page. We can arrange a ride for you and one other person, such as a caregiver. Under NJ Family Care, telehealth is an approved way to deliver service. care plans under the names of Aetna Better Health . (7 days ago) WEBInsurance Company Phone Aetna Better Health Kids 800-822-2447 Capital Blue Cross 800-543-7101 Geisinger 866-621-5235 Highmark Choice Company - Highmark Healthy …. You can get help from 8 AM to 8 PM ET, Monday to Friday. A prior authorization request may be submitted by: Submitting the request through the 24/7 Secure Provider Web Portal located on the Aetna Better Health of Louisiana’s website. Call 1-855-676-5772 (TTY: 711), 24 hours a day, 7 days a week. Aetna Better Health | Medicaid Health Plans. Products: All Lines of Business ( MMA, LTC, FHK) From: Provider Relations. Timely and efficient claims processing. $20 gift card reward for a follow-up visit with a mental health provider within seven (7) days of leaving the hospital (members aged 6 years and older). In person: Visit your local Department of Social Services. Then, choose the Crisis Line option. Primary Care Providers, specialists, mental health providers, Qualified Family Planning Providers (QFFPs), dentists and vision care providers. Together these plans serve more than 2. FQHCs are community-based centers that provide free or low-cost care and services to those in need. A better model recognizes that good health is more than just the absence of sickness. Or call us at 1-888-348-2922 (TTY: 711). Telehealth is the use of electronic info and telecommunications technologies to support: Telehealth services include telephone calls …. Children’s Health Insurance Program (CHIP) members have copays for covered services unless they have CHIP Perinatal. Contact Aetna to get the answers you need as a health care professional. If you or someone you love is struggling with psychiatric illness, addiction, domestic violence, or other problems that pertain to mental health and overall well-being, know that h. Aetna Better Health of Illinois Prior Authorization Department See Program Numbers Above and Follow the Prompts 1-855-684-5259 8 am -5 pm CT ­ Monday -Friday Aetna Better Health of Illinois Compliance Hotline (Reporting Fraud, Waste or Abuse) 1-855-478-1041 N/A 24 hours / 7 days per week through Voice Mail inbox Aetna Better Health. Aetna Better Health is an easy app for Medicaid members of Aetna Better Health to access their health care information and services. Receiving calls and/or text messages from Aetna Better Health® of Virginia that are informational and relate to my health and benefits. Thank you for your valued partnership in caring for our Aetna Better Health Members. And your provider may need prior approval. Financial incentives are based on completing services on several Healthcare Effectiveness Data and Information Set (HEDIS®) measures. This is a MyCare Ohio managed care plan that is authorized to provide both Medicaid and Medicare health benefits by coordinating physical, behavioral, and long-term care services for individuals age 18 and older. red herring daily answers You can also have free sessions with a local counselor. For more information, call Member Services at 1-866-600-2139 …. This medical specialty certification indicates that this physician has received recognition for his/her expertise in a particular specialty or subspecialty of med. The systems of care approach get positive outcomes like: Decreased behavioral and emotional symptoms. If you don’t want to leave your state site, choose the “X” in the upper right corner to close this. Kenneth Eguzo, DNP, APRN, CRNP, PMHNP-BC is a Board Certified Psychiatric Mental Health Nurse Practitioner, with training and experience treating patients with psychological disorders. Aetna Better Health ® of Florida Behavioral Health Integration – March 1, 2022 Dear Providers, As a remi nder, effective March 1, 2022 Aetna Better Health of Florida (ABH -FL) will no longer contract with Beacon Health Options (Beacon) for. Aetna Better Health of New Jersey is part of Aetna ®, one of the nation's leading health care providers and a part of the CVS Health ® family. From there, you can search for providers and specialists, like dentists, eye doctors, therapists, dermatologists and more. When physical and behavioral health providers work together, it helps improve whole health for the member. In Maryland, by Aetna Health Inc. Varndean School understands that creating a su. Behavioral Health Services 24 hours at 866-827-4704. Aetna Better from the same provider. Aetna Better Health of Virginia is not responsible or liable for non-Aetna Better Health content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. $10 gift card for completing an in-home environmental assessment. MH IOP services provide a minimum of 3 hours per day of treatment, 3 days a week. Changes to the coverage of behavioral health (BH) services in FQHCs and RHCs have been made for dates of service on or after 4/1/2021. Zocdoc verifies all providers before they can appear in Zocdoc search results. You can stop by to get answers to your questions face-to-face. Members shall not be billed or charged for any Medicaid covered benefits NJMED1 provided to Member by Provider. Federally qualified health clinics (FQHCs). And can help you live your healthiest life. To join our network, you must first be enrolled in Kentucky Medicaid. Aetna Better Health Premier Plan MMAI can connect you with free transportation services. Behavioral health services; 24-Hour Nurse Line: 1-800-556-1555 (TTY: 711) Help lines for STAR, STAR Kids and CHIP; Enrollment broker for STAR or CHIP; It has info for health care providers. Questions? Just call Member Services at 1-855-463 …. Members at risk of or suffering from mental, addictive or other behavioral disorders have access to services to meet their behavioral health needs. For information obtained during verification from primary …. Annual wellness visits can help you prevent major health issues. That amounts to $10,739 for every American. Inform Providers of Subject: Behavioral Health Update. Providers can resubmit hard copy claims directly to Aetna Better Health via mail to the following address: Aetna Better Health of New York PO Box 982972 El Paso, TX 79998-2972. pagans mc new york Aetna Better Health ® of Florida Behavioral Health Integration – March 1, 2022 Please be advised that as of March 1, 2022, Aetna Better Health of Florida (ABH -FL) will no longer. We’re also waiving copays for CHIP members during the COVID-19 pandemic. Or you can call us at 1-855-242-0802 (TTY: 711). Aetna is here for you, too, with information and resources to help you navigate your options and make your journey a little easier. Questions? Just call us at 1-855-232-3596 (TTY: 711). Get authorizations and referrals. You can set up a telehealth appointment with your provider when you follow these steps: Call your provider to set up an appointment. Unable to change providers in the app or make other . Enter provider or facility name or select a specialty; Enter ZIP code, city or county; You can call Aetna Better Health of New York at 1-855-456-9126 to request a hard copy of the Provider Directory. And, get $45 each month to spend on diapers, as. PROVIDER PROVISIONAL Past ideation/attempt date(s): Submit to: Aetna Better Health of Illinois UM. If you’re having a behavioral health crisis, get help right away. The online Provider and Pharmacy Directory is updated at. Behavioral health emergencies: Dial 988. Aetna Better Health of Florida is not responsible or liable for non-Aetna Better Health content, accuracy, or privacy practices of linked sites, or for products or services described on. They’ll be your primary point of contact with our plan, sharing important information with you. This means that there are limits on how long a patient may have to wait to get appointments and telephone advice. You can manage your Medi-Cal plan benefits and your health goals from anywhere. They’ll be your primary point of contact with us, sharing important information with you. Decreased suicide rates, substance use, and ….